The definition of passive listening is simple, it’s listening without a response. You have to pay attention to passive listening in communication at work because your actions can impact your performance and others in your team. In the workplace, you have to strike a balance between passive and active listening depending on the situation. Some examples of passive listening are listening to presentations, the radio and even watching movies. You do that by asking questions, reading their body language and making observations. Active listening is to make a conscious effort to understand the speaker’s intent. However, many times we end up listening passively when, in fact, we should be listening actively. Similarly, if you’re meeting your manager for a performance appraisal, you’ll listen first before you respond. For instance, if you’re giving a presentation or making a speech, you’re likely to prefer an audience that doesn’t provide feedback midway. There are situations where passive listening is important and helpful. It may even mean that you don’t really understand what’s being said. The meaning of passive listening is to listen without asking questions or interrupting the speaker. There are both advantages and disadvantages to passive listening depending on the situation. Maya’s audience is a classic example of how passive listening isn’t always a good thing. Passive listening is when you hear the speaker without responding, interrupting or asking questions. Although she appreciated that no one interrupted her, she wouldn’t mind some kind of response to her presentation. While speaking she noticed that most of her listeners weren’t paying attention. Her audience comprised her team members, product heads and her manager. Maya was giving a presentation at work about a new software designed by the product team.
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